Acceptable Use Policy

Last updated: March 20, 2026

This Acceptable Use Policy ("AUP") governs your use of AssistantAI and is incorporated into our Terms of Service. By using the Service, you agree to comply with this policy. Violations may result in account suspension or termination.

1. Intended Use

AssistantAI is designed for legitimate professional email management. The Service is intended to help professionals — attorneys, CPAs, financial advisors, real estate agents, insurance agents, medical professionals, consultants, and similar practitioners — manage their business email communications more efficiently using AI.

The Service should be used only for lawful business purposes consistent with your professional obligations.

2. Prohibited Activities

You may NOT use AssistantAI to:

Spam and Unsolicited Communication

• Send spam, bulk unsolicited email, or mass marketing messages
• Send emails to purchased or scraped email lists
• Use the Service to circumvent anti-spam laws (CAN-SPAM, GDPR, CASL, or similar legislation)
• Send communications in quantities or patterns inconsistent with normal professional correspondence

Deception and Fraud

• Send phishing emails or communications designed to steal credentials or personal information
• Impersonate another person, business, or entity
• Misrepresent your identity or the origin of any communication
• Use AI-generated drafts to deceive recipients about the nature or authorship of communications

Harassment and Abuse

• Send threatening, harassing, defamatory, or abusive communications
• Use the Service to stalk, intimidate, or target individuals
• Send communications that discriminate based on race, gender, religion, sexual orientation, disability, or other protected characteristics

Professional Ethics Violations

• Use AI-generated drafts to send communications that violate your profession's rules of professional conduct or ethics requirements
• Represent AI-generated content as your own professional opinion in contexts where such representation is prohibited by your regulatory body
• Use the Service in a manner that violates attorney-client privilege, HIPAA, Gramm-Leach-Bliley, or other applicable confidentiality obligations without appropriate safeguards

Unauthorized Access

• Connect Gmail accounts you do not own or are not explicitly authorized to access
• Share your account credentials, portal login, or API keys with unauthorized users
• Grant portal access to individuals who are not authorized by your firm or practice
• Access or attempt to access other clients' data or accounts

Technical Abuse

• Attempt to reverse-engineer, decompile, disassemble, or derive source code from the AssistantAI platform
• Attempt to extract AI model weights, training data, or proprietary algorithms
• Abuse API rate limits or intentionally overload the Service
• Use automated scripts or bots to interact with the Service outside of approved integrations
• Probe, scan, or test the vulnerability of our systems without written authorization
• Introduce malicious code, viruses, or malware through the Service

Illegal Content and Activity

• Use the Service to process, store, or transmit content that is illegal under applicable law
• Use the Service to facilitate money laundering, fraud, or other financial crimes
• Use the Service to distribute child sexual abuse material (CSAM) or facilitate exploitation of minors
• Use the Service to plan, coordinate, or execute any criminal activity

3. Your Content Obligations

You are responsible for all content processed through your AssistantAI account. While we do not proactively monitor your email content, we reserve the right to investigate reported violations and take appropriate action.

You acknowledge that AI-generated drafts require your review before sending. Approving and sending a draft makes you solely responsible for its content.

4. Resource Usage

Your subscription tier includes reasonable limits on email processing volume, draft generation, and storage. If your usage consistently and significantly exceeds the norms for your tier, we may contact you to discuss upgrading to a more appropriate plan.

We will not throttle or limit your service without first communicating with you, except in cases of clear abuse.

5. Enforcement

Violations of this AUP may result in the following actions, at our discretion:

• Warning: For first-time or minor violations, we will notify you by email and provide an opportunity to correct the behavior.
• Suspension: For repeated or serious violations, your account may be temporarily suspended while we investigate. You will be notified and given an opportunity to respond.
• Termination: For severe violations (illegal activity, fraud, intentional harm), your account may be immediately terminated without prior warning. See the Terms of Service for termination details.

We will endeavor to provide notice and opportunity to cure before taking enforcement action, except where immediate action is necessary to protect our systems, other clients, or comply with legal obligations.

6. Reporting Violations

If you become aware of any violation of this policy — whether by another user, a third party, or through a compromised account — please report it immediately:

• Email: cal@aiedge247.com
• Phone: (308) 249-6894

Reports will be investigated promptly and treated confidentially to the extent possible.

7. Changes to This Policy

We may update this AUP to address new types of abuse or clarify existing provisions. Material changes will be communicated to active subscribers via email. Continued use of the Service after changes constitutes acceptance.